HR Tech & Analytics


  • A lobby is pictured from above with a Workday sign displayed above a front desk area. Workers walk through the lobby and stand at the desk.
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    Courtesy of Workday
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    AI at work

    Lawsuit alleging Workday’s AI tools are discriminatory can move forward, court says

    “Workday’s tools are engaged in conduct that is at the heart of equal access to employment opportunities,” Judge Rita F. Lin wrote in the decision.

    By July 16, 2024
  • An individual interacts with an AI chatbot on a computer screen.
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    Laurence Dutton via Getty Images
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    Q&A // 5 minutes with

    5 minutes with IAC’s CHRO

    Lauren Geer sees AI as a way to streamline HR functions to allow people leaders time to focus on leadership development.

    By July 15, 2024
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    Su Nitram via Getty Images
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    AI at work

    AI monitoring for productivity can backfire, Cornell researchers find

    Employers are more likely to gain buy-in if AI is there to assist, not judge.

    By July 9, 2024
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    Tirachard via Getty Images
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    HR is often left out of AI plans, despite the need for upskilling and inclusion

    Although people and change management play a major role in AI adoption, HR isn't always part of the conversation, McLean & Co. says.

    By Carolyn Crist • June 25, 2024
  • Individuals walk through a conference hall below a SHRM sign.
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    Emilie Shumway/HR Dive
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    SHRM24

    How one firm’s ChatGPT experiment recovered from ‘total failure’

    At SHRM's annual conference, a speaker shared a case study in testing the abilities and limits of generative AI.

    By June 24, 2024
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
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    Permission granted by Target
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    Target to roll out generative AI chatbot for store employees

    The new tool, dubbed Store Companion, is designed to answer on-the-job process questions and support store operations.

    By Nate Delesline III • June 24, 2024
  • Jacqui Canney is interviewed at Gallup's World of Work event on June 12, 2024.
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    Caroline Colvin/HR Dive
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    Human capital renaissance: ServiceNow CPO on AI, workplace well-being and the war for talent

    AI at work is undeniably making waves: It’s time to embrace it, Jacqui Canney says.

    By June 13, 2024
  • ACLU asks FTC to enjoin Aon from selling AI employment assessment tools
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    jlvphoto via Getty Images
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    ACLU asks FTC to probe Aon AI employment assessment tools for bias

    The organization also wants the agency to block the company from making allegedly deceptive claims in its marketing and to pause the sale of the tests.   

    By Robert Freedman • June 5, 2024
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    Parradee Kietsirikul via Getty Images
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    Sponsored by The Predictive Index

    Enabling new leaders by evolving your AI upskilling practices

    Acknowledging AI’s role in your business evolution is just the beginning. Find out how can you can enable your employees with a reskilling plan.

    June 3, 2024
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    4nadia via Getty Images
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    AI at work

    Colorado governor signs bill outlawing AI job discrimination in 2026

    Deployers of certain AI systems must take “reasonable care” to prevent discrimination, such as by completing impact assessments and providing consumer disclosures.

    By May 20, 2024
  • A U.S. Department of Labor sign is see outside the agency.
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    Kate Tornone/HR Dive
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    AI at work

    Employers should include workers in AI plans, DOL says

    The agency outlined a list of eight “AI Principles for Developers and Employers” on Thursday, following up on a 2023 directive from the White House.

    By May 16, 2024
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    Justin Sullivan via Getty Images
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    Meta to shut down Workplace platform, underscoring AI focus

    Facebook’s parent company will wind down the tool by 2026, giving customers the option to migrate to Zoom’s Workvivo platform.

    By Roberto Torres • May 14, 2024
  • Microsoft CEO Satya Nadella speaks during the OpenAI DevDay event on November 06, 2023 in San Francisco, California. Altman delivered the keynote address at the first-ever Open AI DevDay conference.
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    Justin Sullivan / Staff via Getty Images
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    2024 will be the year ‘AI at work gets real.’ But are employers ready?

    Employees also are unwilling to wait for advice and are planning to skill up independently, a Microsoft report says.

    By May 14, 2024
  • President Joe Biden hands Vice President Kamala Harris a pen used to sign an executive order at the White House.
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    Chip Somodevilla via Getty Images
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    AI at work

    Employers split on using generative AI for HR as legal risks loom

    AI’s status as a mere curiosity for HR did not last very long, but a new Littler Mendelson survey suggests there may still be a significant level of hesitancy from organizations.

    By May 9, 2024
  • A photo of the GoDaddy logo sculpture in front of the office in Tempe, AZ
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    Courtesy of GoDaddy
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    How GoDaddy’s head of sustainability approaches DEI

    Kami Hoskins presents a case study of how pay parity and representation — the “E” and “D” in DEI — can be key objectives in sustainability work.

    By May 8, 2024
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    The image by Coolcaesar is licensed under CC BY-SA 4.0
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    Workday should face lawsuit alleging its AI screening tool is biased, EEOC argues

    An individual alleged the company’s software catered to the prejudicial preferences of the employer-client, according to an amended complaint.

    By April 17, 2024
  • Artificial intelligence and machine learning concept
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    amgun via Getty Images
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    HR is often left out of AI strategic planning, report says

    But HR plays a key role in ensuring responsible adoption of AI takes place, according to McLean and Co., meaning leaders have an opportunity to step in.

    By Laurel Kalser • April 17, 2024
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    Courtesy of The Home Depot
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    Home Depot confirms breach of employee data

    The retailer said a vendor error led to the exposure of identifiable information of some employees.

    By Nate Delesline III • April 9, 2024
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    AzmanL via Getty Images
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    Sponsored by Wonolo

    Finding workers is complex, but your solution shouldn’t be

    For businesses that want to simplify while scaling and optimize while growing, it’s time to see the truth behind the misconceptions and take advantage of tech-enabled benefits.

    April 8, 2024
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    Nikada via Getty Images
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    Opinion

    How CHROs can build a data-driven HR function

    HR teams need pros that can play three key roles: the analytics expert, the decision enabler and the strategic consultant, write two Gartner specialists.

    By Alex Chertoff and Tim Pasto • April 5, 2024
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    baranozdemir via Getty Images
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    Although 80% of companies are investing in AI, half aren’t sure how to use it

    A lack of organizational expertise, as well as employee skepticism and lagging regulations could affect AI adoption.

    By Carolyn Crist • March 18, 2024
  • Golden Corral faces class-action suit over 2023 data breach

    If recent years have made anything clear to HR, it’s that employer databases are prime targets for cybercrime.

    By March 1, 2024
  • Three UX images of a phone, displaying what it looks like when you chat with Klarna's "AI assistant" in the Klarna app
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    Courtesy of Klarna International
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    AI at work

    Replaced by AI? Klarna news may confirm workers’ worst fears

    FOBO, or “fear of becoming obsolete,” has long plagued workers concerned about AI replacing their jobs.

    By Feb. 29, 2024
  • DHL Supply Chain exec stands on a stage during a keynote presentation at Manifest 2024 in Las Vegas.
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    Kelly Stroh/HR Dive
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    3 ways DHL Supply Chain is driving employee retention

    Automation, technology and data have helped the company retain workers and reduce turnover across its sites.

    By Kelly Stroh • Feb. 28, 2024
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    Employees have mixed feelings about AI, Slack finds

    As adoption grows, more than one-quarter of surveyed desk workers are concerned about the impact of AI implementation.

    By Lindsey Wilkinson • Feb. 27, 2024