HR Tech & Analytics


  • A display of artificial intelligence applications, including wearables, placed below an electronic sign of a human face's silhouette on which the phrase "AI" is superimposed.
    Image attribution tooltip
    Andrea Verdelli via Getty Images
    Image attribution tooltip
    Column // HR Chartables

    Generative AI still absent from most employer policies — even as executives fear being sued for using it

    In this first edition of HR Dive’s new data series, we take a closer look at how executives view emerging tech and its role in workplace policy.

    By Oct. 2, 2024
  • Man using a laptop computer chatting with an intelligent artificial intelligence asks for the answers he wants.
    Image attribution tooltip
    Supatman via Getty Images
    Image attribution tooltip

    Fed governor says ‘impressive’ AI innovation has yet to lift productivity

    Lisa Cook highlighted the long-term potential of artificial intelligence to spur economic growth, lift wages and ease price pressures.

    By Jim Tyson • Oct. 2, 2024
  • A man looks into a large computer screen displaying an artificial intelligence chatbot application. Explore the Trendline
    Image attribution tooltip
    Laurence Dutton via Getty Images
    Image attribution tooltip
    Trendline

    What HR pros need to know about AI in the workplace

    HR professionals may be wary of using certain AI technologies in their work, but research indicates the broader workforce is forging ahead.

    By HR Dive staff
  • Smiling businesswoman sitting with colleagues at desk
    Image attribution tooltip
    Westend61 via Getty Images
    Image attribution tooltip
    Sponsored by DeVry University

    Workers are ready for an AI-driven future, but the right training may not be in place

    Artificial intelligence (AI) continues to infiltrate the workplace, whether for administrative tasks, creative ideation, collaboration or industry-specific work.

    By Dave Barnett, Chief Administrative Officer, DeVry University • Sept. 16, 2024
  • A building is seen from a parking lot with a sign that reads "UKG."
    Image attribution tooltip

    Photo: Obtained by Industry Dive

    Image attribution tooltip

    Judge sides with UKG in assisted living company’s Kronos outage lawsuit

    Aegis Senior Communities LLC failed to show that UKG committed gross negligence and fraud amid a 2021 ransomware attack, a California district court found.

    By Sept. 6, 2024
  • Five people sitting at a table with coffee and computers. Two of the people in focus, the other three have their backs toward the camera.
    Image attribution tooltip
    Piranka via Getty Images
    Image attribution tooltip

    What’s your ‘AI persona’? 5 working types, explained

    “People are not experiencing AI in the same way,” Christina Janzer, SVP of research and analytics at Slack, said — and that can inform how employers approach it.

    By Sept. 4, 2024
  • NLRB appoints David Gaston its first chief AI officer

    The creation of the role is tied to President Joe Biden’s October executive order requiring all federal agencies to name someone to oversee AI.

    By Aug. 30, 2024
  • The silhouettes of individuals are seen standing in a line in front of a window at a job fair.
    Image attribution tooltip
    Joe Raedle / Staff via Getty Images
    Image attribution tooltip
    Opinion

    4 ways recruiting leaders are investing in AI

    Artificial intelligence is reshaping the world of recruiting by automating tasks, enhancing candidate experiences and elevating recruiter capabilities, writes Gartner analyst Jackie Watrous.

    By Jackie Watrous • Aug. 9, 2024
  • A person works on code on a computer monitor.
    Image attribution tooltip
    Tirachard via Getty Images
    Image attribution tooltip

    HR is just ‘scratching the surface’ of what AI can do, leaders say

    From automating tasks like scheduling to answering internal questions, artificial intelligence is being used for human resources functions running the gamut. 

    By July 30, 2024
  • A screen warns airport passengers of potential delays due to a worldwide IT systems outage
    Image attribution tooltip
    Jack Taylor via Getty Images
    Image attribution tooltip

    What the CrowdStrike outage taught payroll professionals

    Sources who spoke to HR Dive stressed the need for business continuity planning and collaboration with payroll vendors where applicable.

    By July 26, 2024
  • Professionals have a meeting in front of a computer.
    Image attribution tooltip
    PixelsEffect via Getty Images
    Image attribution tooltip
    Opinion

    Heading off bias in your AI-embedded employment tools

    AI permeates more deeply in your HR decision-making tool kits than you might realize. From a risk management standpoint, knowing how to correct for unintended bias can help.

    By Corey Gildart and Joe Knight • July 26, 2024
  • A lobby is pictured from above with a Workday sign displayed above a front desk area. Workers walk through the lobby and stand at the desk.
    Image attribution tooltip
    Courtesy of Workday
    Image attribution tooltip
    AI at work

    Lawsuit alleging Workday’s AI tools are discriminatory can move forward, court says

    “Workday’s tools are engaged in conduct that is at the heart of equal access to employment opportunities,” Judge Rita Lin wrote in the decision.

    By Updated July 17, 2024
  • An individual interacts with an AI chatbot on a computer screen.
    Image attribution tooltip
    Laurence Dutton via Getty Images
    Image attribution tooltip
    Q&A // 5 minutes with

    5 minutes with IAC’s CHRO

    Lauren Geer sees AI as a way to streamline HR functions to allow people leaders time to focus on leadership development.

    By July 15, 2024
  • 360 degree surveillance camera on white ceiling.
    Image attribution tooltip
    Su Nitram via Getty Images
    Image attribution tooltip
    AI at work

    AI monitoring for productivity can backfire, Cornell researchers find

    Employers are more likely to gain buy-in if AI is there to assist, not judge.

    By July 9, 2024
  • A person works on code on a computer monitor.
    Image attribution tooltip
    Tirachard via Getty Images
    Image attribution tooltip

    HR is often left out of AI plans, despite the need for upskilling and inclusion

    Although people and change management play a major role in AI adoption, HR isn't always part of the conversation, McLean & Co. says.

    By Carolyn Crist • June 25, 2024
  • Individuals walk through a conference hall below a SHRM sign.
    Image attribution tooltip
    Emilie Shumway/HR Dive
    Image attribution tooltip
    SHRM24

    How one firm’s ChatGPT experiment recovered from ‘total failure’

    At SHRM's annual conference, a speaker shared a case study in testing the abilities and limits of generative AI.

    By June 24, 2024
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
    Image attribution tooltip
    Permission granted by Target
    Image attribution tooltip

    Target to roll out generative AI chatbot for store employees

    The new tool, dubbed Store Companion, is designed to answer on-the-job process questions and support store operations.

    By Nate Delesline III • June 24, 2024
  • Jacqui Canney is interviewed at Gallup's World of Work event on June 12, 2024.
    Image attribution tooltip
    Caroline Colvin/HR Dive
    Image attribution tooltip

    Human capital renaissance: ServiceNow CPO on AI, workplace well-being and the war for talent

    AI at work is undeniably making waves: It’s time to embrace it, Jacqui Canney says.

    By June 13, 2024
  • ACLU asks FTC to enjoin Aon from selling AI employment assessment tools
    Image attribution tooltip
    jlvphoto via Getty Images
    Image attribution tooltip

    ACLU asks FTC to probe Aon AI employment assessment tools for bias

    The organization also wants the agency to block the company from making allegedly deceptive claims in its marketing and to pause the sale of the tests.   

    By Robert Freedman • June 5, 2024
  • AI and machine learning enhance personalised learning concept.
    Image attribution tooltip
    Parradee Kietsirikul via Getty Images
    Image attribution tooltip
    Sponsored by The Predictive Index

    Enabling new leaders by evolving your AI upskilling practices

    Acknowledging AI’s role in your business evolution is just the beginning. Find out how can you can enable your employees with a reskilling plan.

    June 3, 2024
  • The Colorado Capitol building.
    Image attribution tooltip
    4nadia via Getty Images
    Image attribution tooltip
    AI at work

    Colorado governor signs bill outlawing AI job discrimination in 2026

    Deployers of certain AI systems must take “reasonable care” to prevent discrimination, such as by completing impact assessments and providing consumer disclosures.

    By May 20, 2024
  • A U.S. Department of Labor sign is see outside the agency.
    Image attribution tooltip
    Kate Tornone/HR Dive
    Image attribution tooltip
    AI at work

    Employers should include workers in AI plans, DOL says

    The agency outlined a list of eight “AI Principles for Developers and Employers” on Thursday, following up on a 2023 directive from the White House.

    By May 16, 2024
  • Meta's logo outside of the company's headquarters
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    Meta to shut down Workplace platform, underscoring AI focus

    Facebook’s parent company will wind down the tool by 2026, giving customers the option to migrate to Zoom’s Workvivo platform.

    By Roberto Torres • May 14, 2024
  • Microsoft CEO Satya Nadella speaks during the OpenAI DevDay event on November 06, 2023 in San Francisco, California. Altman delivered the keynote address at the first-ever Open AI DevDay conference.
    Image attribution tooltip
    Justin Sullivan / Staff via Getty Images
    Image attribution tooltip

    2024 will be the year ‘AI at work gets real.’ But are employers ready?

    Employees also are unwilling to wait for advice and are planning to skill up independently, a Microsoft report says.

    By May 14, 2024
  • President Joe Biden hands Vice President Kamala Harris a pen used to sign an executive order at the White House.
    Image attribution tooltip
    Chip Somodevilla via Getty Images
    Image attribution tooltip
    AI at work

    Employers split on using generative AI for HR as legal risks loom

    AI’s status as a mere curiosity for HR did not last very long, but a new Littler Mendelson survey suggests there may still be a significant level of hesitancy from organizations.

    By May 9, 2024
  • A photo of the GoDaddy logo sculpture in front of the office in Tempe, AZ
    Image attribution tooltip
    Courtesy of GoDaddy
    Image attribution tooltip

    How GoDaddy’s head of sustainability approaches DEI

    Kami Hoskins presents a case study of how pay parity and representation — the “E” and “D” in DEI — can be key objectives in sustainability work.

    By May 8, 2024