HR Tech & Analytics


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    Gartner predicts Fortune 500 companies won’t eliminate human agents anytime soon

    “At the end of the day do we think there will be fewer agents? Yes. But a fully agentless future is not going to happen,” Gartner’s Kathy Ross said.

    By Kristen Doerer • Sept. 15, 2025
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    Permission granted by Insperity
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    Sponsored by Insperity, Inc.

    Growing fast? 5 ways HR and tech help you become an employer of choice

    Experts reveal how tech and HR together drive real employee impact.

    Sept. 15, 2025
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    Trendline

    What HR pros need to know about AI in the workplace

    The workplace is forging ahead with artificial intelligence, while HR functions like recruiting and L&D scramble to keep pace.

    By HR Dive staff
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    Sponsored by SAP SuccessFactors

    Making people analytics more intelligent: How technology is solving HR’s data difficulties

    With next-generation people analytics, employers have easy, intuitive access to information that helps them make smarter business decisions.

    Sept. 15, 2025
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    This week in 5 numbers: Hopeful employees are more likely to produce great work

    Here’s a roundup of numbers from the last week of HR news — including what share of HR pros think their workforce has the right skills.

    By Sept. 11, 2025
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    Pixelbizz via Getty Images
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    CHROs should take a more active role in digital security, Gartner advises

    “Many CHROs do not have strong digital awareness and are struggling to lead and influence AI and digital transformation,” a Gartner analyst said.

    By Carolyn Crist • Sept. 11, 2025
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    Alamy
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    Salesforce still sees a place for live customer service agents after massive cuts

    The company slashed about 4,000 customer service agents as its use of AI picked up, but CEO Marc Benioff still expects people and AI to work together.

    By Bryan Wassel • Sept. 10, 2025
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    Walmart taps OpenAI for employee training

    The mass retailer will debut training for employees in 2026 through a partnership with the company behind ChatGPT.

    By Dani James • Sept. 5, 2025
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    Colorado delays AI law implementation amid backlash

    The move comes amid a growing national debate over AI laws that are piling up at the state level, creating a complex patchwork of requirements for businesses.

    By Alexei Alexis • Sept. 3, 2025
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    How to write an AI ethics policy for the workplace

    One expert emphasized flexibility, saying, “A static AI policy will be outdated before the ink dries.”

    By Sept. 2, 2025
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    What HR should know about AI’s effect on multigenerational workplaces

    Employers face a generational divide on the use of — and even basic awareness of — AI tools.

    By Aug. 27, 2025
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    Only 1 in 5 workers say their employer monitors their AI usage

    “It’s crucial that HR business partners equip employees with the right tools, training and policies to integrate AI responsibly and effectively,” an EisnerAmper leader says.

    By Carolyn Crist • Aug. 27, 2025
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    AI is having ‘a significant and disproportionate’ effect on young workers’ job prospects, study finds

    Employment declines “are concentrated in occupations where AI is more likely to automate, rather than augment, human labor,” Stanford researchers said.

    By Aug. 26, 2025
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    66% of workers say AI leaders would create more fair and efficient workplaces

    Employees said algorithmic leadership could reduce human bias, but many still want human leaders in situations that involve empathy, motivation and ethical decision-making.

    By Carolyn Crist • Aug. 26, 2025
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    Workday pushes AI branding in ‘strategic’ Paradox acquisition

    Paradox boasts clients such as Wendy’s, 7-Eleven and GM and is widely known for its “conversational AI” assistant Olivia. 

    By Aug. 26, 2025
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    Deep Dive

    The 2025 midyear HR checkup: Layoffs, DEI pivots and a ‘tricky’ AI future

    A large-scale divestment from people initiatives has left HR teams in an uncomfortable spot, one expert told HR Dive.

    By Aug. 25, 2025
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    AI hiring tools push tech workers to reconsider the industry, new data shows

    Nearly 1 in 3 IT professionals said they might leave the industry altogether as AI screening tools muddy the hiring process, a Dice survey found.

    By Roberto Torres • Aug. 22, 2025
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    pixdeluxe via Getty Images
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    Few HR pros can detect fake job candidate information, survey shows

    Meanwhile, nearly three-quarters said they’ve already encountered fake or misleading candidate details during the hiring process, Equifax found.

    By Carolyn Crist • Aug. 22, 2025
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    Justin Sullivan via Getty Images
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    Hackers target Workday in social engineering attack

    The hackers work by impersonating IT and human-resources personnel to trick employees into sharing their personal information and account credentials, Workday said.

    By David Jones • Aug. 21, 2025
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    38% of workers would rather have an AI manager than a person, survey shows

    Half of C-suite executives also said they’d prefer AI managers over humans, even though a third aren’t sure they can tell the difference between AI and a real person.

    By Carolyn Crist • Aug. 19, 2025
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    Andrea Verdelli via Getty Images
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    1 in 6 workers pretend to use AI amid workplace pressures, survey finds

    HR teams can help workers build artificial intelligence fluency and skills and create tailored career pathways, Deloitte AI leaders say.

    By Carolyn Crist • Aug. 18, 2025
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    Pixelbizz via Getty Images
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    ManpowerGroup ransomware attack leaked customer data, staffing firm says

    Hackers reportedly stole files including Social Security cards, passports, hours worked and worksite information, among other documents.

    By Aug. 15, 2025
  • In this photo illustration, the home page for the OpenAI "ChatGPT" app is displayed on a laptop screen on February 03, 2023.
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    Leon Neal via Getty Images
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    Nearly half of workers say they’ve used banned AI tools at work, survey finds

    “Employees are willing to trade compliance for convenience. That should be a wake-up call,” the founder and CEO of Anagram said.

    By Carolyn Crist • Aug. 13, 2025
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    Young workers lead the way in AI learning, survey shows

    Along with technical know-how, workers should stay competitive by building human skills in problem-solving, critical thinking and emotional intelligence, tutors focused on AI say.

    By Carolyn Crist • Aug. 12, 2025
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    AI jobs resistant to recent tech talent hiring slump

    Demand for professions linked to AI bucked a sectorwide contraction, in some cases more than quadrupling since 2020, according to Indeed.

    By Roberto Torres • Aug. 11, 2025
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    Leon Neal via Getty Images
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    Younger employees use AI at work but don’t want to tell their bosses, survey shows

    Nearly half of Generation Z and millennial workers said they feared that AI could replace their jobs — a top reason they don’t want to disclose their use of the technology.

    By Carolyn Crist • Aug. 11, 2025