SHRM CEO: HR faces ‘extinction’ and has ‘lost the plot’ on the future of work

The new CHRO, dubbed the Chief Work Officer, will juggle robots, AI and humans and — above all — take back the profession from those who don’t see its value, Johnny Taylor said.

By Ryan Golden • June 23, 2026

5 insights SHRM26 speakers shared about AI

HR should remember that anxiety and fear about artificial intelligence are fundamentally human emotions, said author Simon Sinek.

By Ryan Golden • June 22, 2026

Explore the Trendline➔

What HR pros need to know about AI in the workplace

Research indicates that the process for adopting artificial intelligence in the workplace can be complex.

By HR Dive staff

Tech debt, process gaps keep firms in AI ‘pilot purgatory,’ study finds

Collectively, the world’s top 2,000 public firms have nearly $18 trillion in untapped AI value due to workforce gaps and other weaknesses, according to the research.

By Alexei Alexis • June 17, 2026

Despite tech layoffs, demand for AI-savvy hires is increasing, report shows

Multiple sectors are scaling their artificial intelligence capabilities, but the overall talent pool hasn’t kept up with demand, per ICIMS.

By Lara Ewen • June 17, 2026

This week in 5 numbers: Companies face potential fines for ‘ghost job’ postings

 Here’s a roundup of numbers from the last week — including how many companies are experiencing impersonation attacks.

By Ginger Christ • June 11, 2026

Employees say they spend more time managing AI than producing work

For every hour an employee spends getting a useful output from artificial intelligence, they spend another hour making it usable, a Glean survey found.

By Paige Gross • June 11, 2026

Copy-and-paste AI work can hurt workers’ feelings of ownership, researchers say

Passive use of artificial intelligence to complete certain tasks may erode workers’ confidence in the long-term, according to a recent study, even if it boosts productivity.

By Ryan Golden • Updated June 10, 2026

AI is creating a ‘joy paradox’ at work, BCG finds

Although workers say their job satisfaction is up due to artificial intelligence, they also note an increased cognitive load.

By Lara Ewen • June 9, 2026

Companies aren’t prepared for how AI is accelerating impersonation attacks, report shows

Businesses generally aren’t taking a proactive enough approach to blocking schemes that spoof their leaders’ identities, security firm Outtake said.

By Eric Geller • June 9, 2026

Verizon CEO: AI will take over ‘a large percentage’ of customer service

Artificial intelligence “will dramatically improve our ability to satisfy customers,” Dan Schulman said. 

By Kristen Doerer • June 8, 2026

Your engagement survey told you the score. Now what?

Engagement surveys measure the problem. What happens after is what actually matters.

By Sunny Workplace™ • June 8, 2026

Leaders who can’t see worker problems are creating a ‘dignity debt’

As artificial intelligence tools create heightened productivity demands, a significant percentage of workers are stressed and crave more transparency at work.

By Lara Ewen • June 5, 2026

AI cited as top reason for US job cuts for third straight month

The technology was tied to a record 38,579 U.S. layoffs in May, accounting for 40% of all job cuts for the month.

By Alexei Alexis • June 5, 2026

Half of current customer service jobs will be lost to AI by 2030, Forrester predicts

“There are humans today doing jobs that don't require the level of intelligence that a human has,” Forrester’s Max Ball said. “That work is going to go away.”

By Kristen Doerer • June 4, 2026

AI is coming for the workplace — and HR is in the driver’s seat

HR pros are laser focused on training and worker wellness amid tumultuous change.

By Ginger Christ • June 3, 2026

How a hiring algorithm is audited can disguise bias, study finds

Modern recruiting is marked by an “algorithmic monoculture” in which only a small number of vendors supply applicant screening algorithms, Stanford researchers said.

By Ryan Golden • June 3, 2026

Wells Fargo CEO: AI’s effect on employment is ‘complicated’

The bank’s biggest AI-related challenge is determining how the technology can transform its business model, Charlie Scharf said Wednesday.

By Caitlin Mullen • June 1, 2026

Newsom signs order focused on AI’s workforce impacts

The executive order directs state agencies to evaluate a range of approaches, including “safety net” options for displaced workers.

By Alexei Alexis • May 28, 2026

When technology becomes a headache instead of a solution

Ideally, HR professionals would be part of the conversation before any new technology rollout, one expert said.

By Jen A. Miller • May 28, 2026

This week in 5 numbers: AI could create more jobs than it eliminates

Here’s a roundup of numbers from the last week — including how many HR professionals identified training as a top priority in our 2026 Identity of HR survey.

By Ginger Christ • May 28, 2026

CIOs say they need a people strategy to scale AI

Technology executives underscored the criticality of being a people leader, which requires thinking through what skills to invest in and how to invest in them.

By Nicole Laskowski • May 26, 2026

Beyond automation: Here’s how the power of AI can really drive your organization forward

The key to achieving those results is tapping into the data analytic superpower of AI.

May 26, 2026

Indeed parent company touts record growth driven by AI

Despite ongoing concerns about artificial intelligence disrupting job boards, Indeed posted record high users in March, Recruit Holdings said.

By Kathryn Moody • May 20, 2026

AI readiness is no longer optional for leadership teams

AI adoption is accelerating, but many organizations are not ready to scale it responsibly.

May 18, 2026

Revamped Colorado AI law targets ‘consequential’ HR decisions, takes effect in 2027

After scrapping a version challenged in court, the state wants its second attempt to be “a model for the rest of the country,” Gov. Jared Polis said.

By Ryan Golden • May 15, 2026