Despite surge in AI adoption, sales teams say the tech is failing them

Organizations called “AI Leapers” appear to have widespread breakdowns in execution, effectiveness and alignment, the report found.

By Carolyn Crist • Sept. 18, 2025

Gartner predicts Fortune 500 companies won’t eliminate human agents anytime soon

“At the end of the day do we think there will be fewer agents? Yes. But a fully agentless future is not going to happen,” Gartner’s Kathy Ross said.

By Kristen Doerer • Sept. 15, 2025

Explore the Trendline➔

Inside the rapidly changing world of AI in HR

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By HR Dive staff

Growing fast? 5 ways HR and tech help you become an employer of choice

Experts reveal how tech and HR together drive real employee impact.

Sept. 15, 2025

Making people analytics more intelligent: How technology is solving HR’s data difficulties

With next-generation people analytics, employers have easy, intuitive access to information that helps them make smarter business decisions.

Sept. 15, 2025

This week in 5 numbers: Hopeful employees are more likely to produce great work

Here’s a roundup of numbers from the last week of HR news — including what share of HR pros think their workforce has the right skills.

By Ginger Christ • Sept. 11, 2025

CHROs should take a more active role in digital security, Gartner advises

“Many CHROs do not have strong digital awareness and are struggling to lead and influence AI and digital transformation,” a Gartner analyst said.

By Carolyn Crist • Sept. 11, 2025

Salesforce still sees a place for live customer service agents after massive cuts

The company slashed about 4,000 customer service agents as its use of AI picked up, but CEO Marc Benioff still expects people and AI to work together.

By Bryan Wassel • Sept. 10, 2025

Walmart taps OpenAI for employee training

The mass retailer will debut training for employees in 2026 through a partnership with the company behind ChatGPT.

By Dani James • Sept. 5, 2025

Colorado delays AI law implementation amid backlash

The move comes amid a growing national debate over AI laws that are piling up at the state level, creating a complex patchwork of requirements for businesses.

By Alexei Alexis • Sept. 3, 2025

How to write an AI ethics policy for the workplace

One expert emphasized flexibility, saying, “A static AI policy will be outdated before the ink dries.”

By Caroline Colvin • Sept. 2, 2025

What HR should know about AI’s effect on multigenerational workplaces

Employers face a generational divide on the use of — and even basic awareness of — AI tools.

By Ryan Golden • Aug. 27, 2025

Only 1 in 5 workers say their employer monitors their AI usage

“It’s crucial that HR business partners equip employees with the right tools, training and policies to integrate AI responsibly and effectively,” an EisnerAmper leader says.

By Carolyn Crist • Aug. 27, 2025

AI is having ‘a significant and disproportionate’ effect on young workers’ job prospects, study finds

Employment declines “are concentrated in occupations where AI is more likely to automate, rather than augment, human labor,” Stanford researchers said.

By Ginger Christ • Aug. 26, 2025

66% of workers say AI leaders would create more fair and efficient workplaces

Employees said algorithmic leadership could reduce human bias, but many still want human leaders in situations that involve empathy, motivation and ethical decision-making.

By Carolyn Crist • Aug. 26, 2025

Workday pushes AI branding in ‘strategic’ Paradox acquisition

Paradox boasts clients such as Wendy’s, 7-Eleven and GM and is widely known for its “conversational AI” assistant Olivia. 

By Kathryn Moody • Aug. 26, 2025

The 2025 midyear HR checkup: Layoffs, DEI pivots and a ‘tricky’ AI future

A large-scale divestment from people initiatives has left HR teams in an uncomfortable spot, one expert told HR Dive.

By Ryan Golden • Aug. 25, 2025

AI hiring tools push tech workers to reconsider the industry, new data shows

Nearly 1 in 3 IT professionals said they might leave the industry altogether as AI screening tools muddy the hiring process, a Dice survey found.

By Roberto Torres • Aug. 22, 2025

Few HR pros can detect fake job candidate information, survey shows

Meanwhile, nearly three-quarters said they’ve already encountered fake or misleading candidate details during the hiring process, Equifax found.

By Carolyn Crist • Aug. 22, 2025

Hackers target Workday in social engineering attack

The hackers work by impersonating IT and human-resources personnel to trick employees into sharing their personal information and account credentials, Workday said.

By David Jones • Aug. 21, 2025

38% of workers would rather have an AI manager than a person, survey shows

Half of C-suite executives also said they’d prefer AI managers over humans, even though a third aren’t sure they can tell the difference between AI and a real person.

By Carolyn Crist • Aug. 19, 2025

1 in 6 workers pretend to use AI amid workplace pressures, survey finds

HR teams can help workers build artificial intelligence fluency and skills and create tailored career pathways, Deloitte AI leaders say.

By Carolyn Crist • Aug. 18, 2025

ManpowerGroup ransomware attack leaked customer data, staffing firm says

Hackers reportedly stole files including Social Security cards, passports, hours worked and worksite information, among other documents.

By Ryan Golden • Aug. 15, 2025

Nearly half of workers say they’ve used banned AI tools at work, survey finds

“Employees are willing to trade compliance for convenience. That should be a wake-up call,” the founder and CEO of Anagram said.

By Carolyn Crist • Aug. 13, 2025

Young workers lead the way in AI learning, survey shows

Along with technical know-how, workers should stay competitive by building human skills in problem-solving, critical thinking and emotional intelligence, tutors focused on AI say.

By Carolyn Crist • Aug. 12, 2025

AI jobs resistant to recent tech talent hiring slump

Demand for professions linked to AI bucked a sectorwide contraction, in some cases more than quadrupling since 2020, according to Indeed.

By Roberto Torres • Aug. 11, 2025