HR Tech & Analytics


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    Copy-and-paste AI work can hurt workers’ feelings of ownership, researchers say

    Passive use of artificial intelligence to complete certain tasks may erode workers’ confidence in the long-term, according to a recent study, even if it boosts productivity.

    By Updated 2 hours ago
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    Companies aren’t prepared for how AI is accelerating impersonation attacks, report shows

    Businesses generally aren’t taking a proactive enough approach to blocking schemes that spoof their leaders’ identities, security firm Outtake said.

    By Eric Geller • June 9, 2026
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    What HR pros need to know about AI in the workplace

    Research indicates that the process for adopting artificial intelligence in the workplace can be complex.

    By HR Dive staff
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    AI is creating a ‘joy paradox’ at work, BCG finds

    Although workers say their job satisfaction is up due to artificial intelligence, they also note an increased cognitive load.

    By Lara Ewen • June 9, 2026
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    Verizon CEO: AI will take over ‘a large percentage’ of customer service

    Artificial intelligence “will dramatically improve our ability to satisfy customers,” Dan Schulman said. 

    By Kristen Doerer • June 8, 2026
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    Sponsored by Sunny Workplaceâ„¢

    Your engagement survey told you the score. Now what?

    Engagement surveys measure the problem. What happens after is what actually matters.

    By Sunny Workplaceâ„¢ • June 8, 2026
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    AI cited as top reason for US job cuts for third straight month

    The technology was tied to a record 38,579 U.S. layoffs in May, accounting for 40% of all job cuts for the month.

    By Alexei Alexis • June 5, 2026
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    Leaders who can’t see worker problems are creating a ‘dignity debt’

    As artificial intelligence tools create heightened productivity demands, a significant percentage of workers are stressed and crave more transparency at work.

    By Lara Ewen • June 5, 2026
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    Half of current customer service jobs will be lost to AI by 2030, Forrester predicts

    “There are humans today doing jobs that don't require the level of intelligence that a human has,” Forrester’s Max Ball said. “That work is going to go away.”

    By Kristen Doerer • June 4, 2026
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    Identity of HR 2026

    AI is coming for the workplace — and HR is in the driver’s seat

    HR pros are laser focused on training and worker wellness amid tumultuous change.

    By June 3, 2026
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    How a hiring algorithm is audited can disguise bias, study finds

    Modern recruiting is marked by an “algorithmic monoculture” in which only a small number of vendors supply applicant screening algorithms, Stanford researchers said.

    By June 3, 2026
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    Wells Fargo CEO: AI’s effect on employment is ‘complicated’

    The bank’s biggest AI-related challenge is determining how the technology can transform its business model, Charlie Scharf said Wednesday.

    By Caitlin Mullen • June 1, 2026
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    Newsom signs order focused on AI’s workforce impacts

    The executive order directs state agencies to evaluate a range of approaches, including “safety net” options for displaced workers.

    By Alexei Alexis • May 28, 2026
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    This week in 5 numbers: AI could create more jobs than it eliminates

    Here’s a roundup of numbers from the last week — including how many HR professionals identified training as a top priority in our 2026 Identity of HR survey.

    By May 28, 2026
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    Identity of HR 2026

    When technology becomes a headache instead of a solution

    Ideally, HR professionals would be part of the conversation before any new technology rollout, one expert said.

    By Jen A. Miller • May 28, 2026
  • A computer screen shows the website for the AI platform Claude, with the tagline "The AI for problem solvers."
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    CIOs say they need a people strategy to scale AI

    Technology executives underscored the criticality of being a people leader, which requires thinking through what skills to invest in and how to invest in them.

    By Nicole Laskowski • May 26, 2026
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    Sponsored by ChartHop

    Beyond automation: Here’s how the power of AI can really drive your organization forward

    The key to achieving those results is tapping into the data analytic superpower of AI.

    May 26, 2026
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    Indeed parent company touts record growth driven by AI

    Despite ongoing concerns about artificial intelligence disrupting job boards, Indeed posted record high users in March, Recruit Holdings said.

    By May 20, 2026
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    AI readiness is no longer optional for leadership teams

    AI adoption is accelerating, but many organizations are not ready to scale it responsibly.

    May 18, 2026
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    Revamped Colorado AI law targets ‘consequential’ HR decisions, takes effect in 2027

    After scrapping a version challenged in court, the state wants its second attempt to be “a model for the rest of the country,” Gov. Jared Polis said.

    By May 15, 2026
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    What puts organizations at risk of losing AI talent?

    “AI adoption is a culture issue, not just a training issue,” a Gartner report said.

    By May 15, 2026
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    Culture is critical for AI project success, Microsoft finds

    Only 1 in 5 workers are operating within an artificial intelligence “sweet spot” of skills and proper infrastructure, according to a report.

    By Paige Gross • May 13, 2026
  • A Servicenow billboard says "Put AI agents to work for people."
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    This week in 5 numbers: Only about 1 in 10 job seekers say they would sit through an AI interview

    Here’s a roundup of numbers from the last week of HR news — including how many women are in roles vulnerable to artificial intelligence displacement. 

    By May 7, 2026
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    Boards push AI but can’t separate hype from reality, CEOs say

    The disconnect reveals larger organizational challenges when it comes to implementing artificial intelligence and measuring results, according to Boston Consulting Group.

    By Lara Ewen • May 7, 2026
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    In the race to deploy AI, leaders must prioritize human capabilities, report warns

    Organizations that put automating routine tasks ahead of developing adaptability and change management skills risk limiting AI’s potential, according to an Aon study.

    By Laurel Kalser • May 7, 2026
  • ChatGPT, Gemini, Microsoft Copilot, Claude and Perplexity app icons are seen on a Google Pixel smartphone.
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    Employers ‘still playing catch-up’ on AI risk management, Littler report finds

    Artificial intelligence topped organizational policy and regulation concerns for 2026, and more than half of respondents to the firm’s report said they used the tech for HR functions.

    By May 6, 2026