Lack of training on new customer tech frustrates fast-food workers, report finds

The technology that was supposed to help fast-food workers do their jobs may be leading to turnover.

By Riia O'Donnell • May 8, 2018

NYC to fund anti-bias training for educators

To reduce unconscious bias in the school system, the city has pledged $23 million to train teachers on culturally responsive practices. 

By Riia O'Donnell • May 1, 2018

Explore the Trendline➔

Top trends in leadership development

With hiring on the back burner, the pressure is on L&D professionals to upskill the leadership team while also looking internally for the leaders of tomorrow. 

By HR Dive staff

How to design compliance training that resonates with employees

Teaching — and measuring — ethical decision-making is more important than ever, experts say.

By Riia O'Donnell • May 1, 2018

Marijuana training programs may offer a roadmap for emerging trades

The industry could easily represent the future of training for trade skills, if state boards see success in their attempts to prepare a workforce essentially from scratch.

By Riia O'Donnell • May 1, 2018

As the future of work looms, more universities offer life-long learning programs

Alumni of the University of Michigan's Ross School of Business, for example, have access to tuition-free learning to help them remain competitive in a changing job market.

By Riia O'Donnell • May 1, 2018

Amazon pays workers to study aircraft mechanics, nursing

"We fund education in areas that are in high demand and do so regardless of whether those skills are relevant to a career at Amazon," CEO Jeff Bezos said in a letter to shareholders.

By Riia O'Donnell • April 24, 2018

Less than 30% of companies have a training plan in place to address organizational change

The majority of L&D pros, on the other hand, both acknowledge a constant state of change and expect to introduce diverse forms of learning content in 2018.

By Riia O'Donnell • April 24, 2018

Upskilling your way out of the skills gap: A Q&A with a ManpowerGroup exec

Training is a must for employers that want to remain competitive in the current labor market — but it's not the one and only answer to solving the skills gap, says Becky Frankiewicz, President of ManpowerGroup North America.

By Riia O'Donnell • April 24, 2018

Report: AI poised to retrain workers, not replace them

In a poll of 360 senior executives from North and Latin America, Asia Pacific and Europe, 75% of respondents plan to retrain their employees who have been displaced by machine learning. 

By Riia O'Donnell • April 24, 2018

Starbucks will close all stores for a day of racial bias training

The company, which bills itself as an ethical employer, was put on its back foot by what CEO Kevin Johnson calls the "reprehensible" arrest of two black men at one of its stores.

By Kathryn Moody • April 18, 2018

Volvo partners with local college system to train staff for new plant

The new South Carolina plant is feeling the skills gap, but the company's president and CEO says he wants to invest in employees and help them develop new skills.

By Riia O'Donnell • April 17, 2018

Are you ready for a cloud-based learning management system?

The industry has grown by leaps and bounds since 2000, and the online LMS market has exploded. Christopher Pappas, founder of eLearning Industry, explains how to sort through it.

By Christopher Pappas • April 17, 2018

Truck operators test drive VR as part of corporate learning

Companies with large trucking operations, like UPS, are hoping the technology will improve safety records and foster skill development.

By Riia O'Donnell • April 17, 2018

Will Kroger's tuition assistance program attract and retain workers?

The retailer will provide up to $21,000 for workers for education, including GEDs, community college certificates and MBAs.

By Patti Zarling • April 17, 2018

NYC to require sexual harassment training

If signed by the mayor as expected, the law will require businesses with more than 15 employees to provide interactive training every year.

By Riia O'Donnell • April 17, 2018

As voluntary benefits become 'must haves,' employers focus on education

From student loan repayment to professional development, employers have never had so many choices to attract, upskill and retain staffers.

By Riia O'Donnell • April 17, 2018

DOL announces $7.5M in grants for occupational licensing reform

Some argue that licensing can prove that employees have been properly trained, but for employers facing a talent gap, a roll-back of state requirements could potentially widen talent pools.

By Valerie Bolden-Barrett • April 17, 2018

Denied training request wasn't gender discrimination, appeals court says

A jury initially determined that the employer violated Title VII when it refused to permit a female employee to attend a Microsoft training class that a male colleague was allowed to attend.

By Lisa Burden • April 16, 2018

Are gamers the answer to the cybersecurity skills gap?

Demand is outpacing talent in the cybersecurity field, but a new report from McAfee suggests that gamers might just be the answer.

By Riia O'Donnell • April 10, 2018

Why HR can't expect continuous learning without regular feedback

For employees waiting for recognition, and those needing guidance and correction, once-a-year meetings are too little, too late.

By Riia O'Donnell • April 10, 2018

DOL touts the benefits of apprenticeships for the food industry

Many companies are finding that traditional training simply doesn’t meet their needs anymore, and some say apprenticeships may be the answer.

By Riia O'Donnell • April 10, 2018

Even the federal government is feeling the skills gap squeeze

Employers in all sectors are struggling to find workers with the skills they need, especially in cybersecurity.

By Riia O'Donnell • April 10, 2018

Liberty Mutual creates its own employee tech 'bootcamp'

The company reports that improving technology proficiency in employees is worthwhile because knowledge of the company is more difficult to acquire.

By Riia O'Donnell • April 3, 2018

Managers say they lack training, and 44% feel overwhelmed at work

The problem is especially acute for new managers; 43% of those with less than one year on the job admit to having no formal managerial training.

By Riia O'Donnell • April 3, 2018

Heeding the feds' call, New Jersey launches apprenticeship program

While stakeholders test various approaches to solving the skills gap, the federal government is betting on apprenticeships. And some states and employers are following suit.

By Riia O'Donnell • April 3, 2018