- A culture of confidence may boost both worker retention and productivity, according to Indeed survey findings released Jan. 23.
- Nearly all employee respondents (98%) said they perform better when they feel confident; 96% also said they're more likely to stay at a company when they feel confident.
- "Employers can — and should — nurture this quality across the workforce," Liz Lewis, Indeed writer and researcher, wrote about the results. "Promote a company-wide culture of confidence by hiring and promoting strong managers, recognizing and supporting employees, prioritizing clear communication and offering opportunities for professional development and advancement."
Despite the rise of technology in the workplace, research shows employers have placed great value on soft skills — including confidence — in recent years. A confident workforce, as Indeed notes, can be resilient, productive and loyal.
The workplace may be overdue for a confidence boost, too, especially when it comes to managers. Only half of employees in a 2019 Gartner survey reported having confidence that their leaders can lead their organizations into the future. "Leaders today have more responsibilities than ever, but are ill-equipped to take on their expanded roles," Sari Wilde, Gartner's managing VP in its HR practice, said in a statement about the findings.
To lead a culture shift, HR will need leadership's buy-in and commitment, experts previously told HR Dive, as well as a clear, concrete plan. Culture lives in the words, actions and thoughts within an organization, the pros say, and relies on regular culture management.