HR and the C-suite may not be on the same page about artificial intelligence tool use, particularly regarding hiring, an AMS report released Jan. 29 said.
While 64% of all respondents say their talent pool will not remain competitive without AI use, 89% said they are not using AI across all major recruiting functions. And nearly half of the 300 CHROS, C-suite leaders and HR decision-makers surveyed say their HR teams and C-suite leadership are not aligned regarding how AI should be used in hiring.
Notably, CHROs were the most pro-AI group surveyed by AMS regarding its use for buffing the company’s talent pool.
“Without a coordinated approach between HR and the C-suite, organizations risk falling behind in a competitive talent market where speed, skill visibility, and ethical decision-making will increasingly be shaped by AI,” Gordon Stuart, CEO of AMS, said in a statement.
However, CHROs are also the most concerned about how AI will affect job security, especially as more talent acquisition tasks are automated, the report said. But more than half also said they expect to hire “more AI-savvy HR leaders” in the next two years to ensure the transition takes place.
“This dynamic will shape leadership decisions for years to come and runs throughout the survey’s findings,” the release said.
Demands for skilled talent have not abated, even as the market has swung more favorably toward employers. To navigate this pressure, more recruiters have turned to automated tools and AI use, according to LinkedIn, particularly for evaluation and sourcing as more professionals join the market.
But HR enthusiasm for AI may be limited to specific aspects. Various reports have shown that HR professionals generally do not trust the technology to make actual workforce decisions. Additionally, a Workday report released in January noted that HR pros often had to redo generative AI’s output.
