How personalizing learning addresses employee needs
- Marney Andes, senior director of talent management at Air Methods, a medical response helicopter company in Englewood, Colorado, tells SHRM that employee training is a matter of life and death. Therefore, learning is not a one-size-fits-all solution and must be personalized so that all employees are well prepared.
- In January of 2016, Air Methods decided to invest in an AI-enabled learning system called Amplifire, which caters learning to each employee's responses and knowledge. Short quizzes and games make learning more interactive.
- Charles Smith, founder of the company that created Amplifire, says it's important to eliminate the misinformation that employees may carry around. Bertrand Dussert, VP of human capital management for Oracle, told SHRM that personalized learning is growing in popularity because static, instructor-led training can be boring and costly.
The idea that learning needs to be more personalized and direct for each learner is growing. L&D pros understand that all adults learn in different ways, so new tools that cater to the learning style of individual employees can be more effective.
Action learning combined with greater personalization can be useful in improving on-demand learning environments. New AI systems that automatically detect what each learner needs can help companies ensure that no one falls through the cracks.
Learning that is based on reality and customizable as employees log training time and take assessments is highly effective. It's also measurable when it comes to showing value to corporate leaders. Being able to show the engagement levels and progress of learners is impactful to the bottom line.
- Society of Human Resource Management A Personalized Approach to Corporate Learning
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