Coaching may ease the pains of change management
- A new study from the Human Capital Institute (HCI) and the International Coach Federation (ICF) reveals that less than a quarter of companies are confident in their employee's ability to manage change, but in high performing companies, confidence is higher. High performing companies are also more likely to report change initiatives meet or exceed their expectations for success.
- A strong coaching culture can help organizations grow, but only 15% of the respondents said they have such a culture in their company. Of that group, 61% are considered high performing organizations. The need to manage change is real: 85% report an unsuccessful change management initiative in the past two years. Coaching, both in a group and one-on-one, was rated the most helpful tool for achieving change management goals.
- When asked how well their employees can plan for, execute and sustain change, the gap between high performing organizations and others becomes apparent. High performing companies report employees can plan for, execute and sustain change at 33%, 32% and 37%, respectively. Their counterparts weighed in on the same categories at 13%, 19% and 17%.
Change is coming to almost every workplace. Whether it's digital disruption, market conditions or the stress the skills gap is putting on businesses, preparing for and managing change will require leaders to take the helm to direct teams through the morass. The challenge for businesses will be giving leaders and management staff the tools they need to coach employees successfully.
Most managers think they're successful coaches, but the HR department tends to disagree. Although 90% of managers thought their bosses would say they were good at coaching and mentoring their staff, less than one-third of HR professionals agreed. Providing training for managers on how to enable cultures of learning can go a long way to ensuring employees take advantage of development opportunities and stay on for the long run.
In an age of constant change, career mapping is a great way for managers to coach their employees through upskilling and advancement. With support from HR, employers can help future-proof themselves and their staff.
- Human Capital Institute Building a Coaching Culture for Change Management
Follow Riia O'Donnell on Twitter