- When it comes to learning, employers often focus on issues such as strategy, content, delivery methods and other factors, but they often don't understand whether or not company learners are in the right state of mind, according to an article at Chief Learning Officer.
- That's a major mistake, CLO notes, because the learning business is about engaging people -- meaning it is critical that learning and development leaders truly consider what’s on their learners’ minds.
- Bottom line, learning leaders must have a clear idea of what success will mean, as well as what can derail the process, rendering learning ineffective.
An environment matters. A company culture knee-deep in stress will not make for a very productive workforce, much less one that fosters successful learning programs. While HR and learning leaders can't pretend to be prescient about workers' inner thoughts, they can be aware of and control the "cultural and experiential" factors by using surveys, for example.
By gauging and reacting to a workforce’s collective state of mind via surveys and other inputs, companies can ensure their learning programs flourish, according to CLO.