Within a year on the job, nearly half of Generation Z office workers report generational tensions, such as criticism from older co-workers due to stereotypes associated with their generation, according to a Dec. 4 report from Kahoot, an engagement platform.
In particular, Gen Z employees said they’re judged and criticized for being “too passionate” or outspoken (47%), using informal language or humor (46%), setting boundaries (44%) or having a certain appearance or clothing (42%). In response, 47% said the stress has brought them to tears, and 39% have considered quitting.
“The research makes it clear that Gen Z’s entry into the workplace is colliding with entrenched workplace cultures that often don’t fit their expectations or strengths,” Jon Neale, growth director for the UK and Ireland at Kahoot, said in a statement.
“This research should be a wake-up call: If leaders want to unlock the potential for Gen Z, they must create a workplace where younger employees are supported, listened to and allowed to thrive,” Neale said. “The cost of doing nothing will be high — not just in retention but in innovation, culture and competitiveness.”
In a survey of 2,000 UK office workers between ages 21-25, 24% said their opinions aren’t taken seriously at work, or they’re unsure whether their opinion matters. Workers said they’d feel heard and have a stronger sense of belonging if they had more opportunities to share their perspective (40%) and feel involved with decision-making (38%).
Gen Z workers also reported a recognition and praise gap, with 30% saying they didn’t receive any recognition or praise during the past week. Employees said feeling valued plays a key role in belonging, particularly through supportive team relationships (50%) and recognition for contributions (47%).
Most young workers need additional preparation and upskilling, with 68% feeling “out of their depth” at work. At the same time, “reverse mentoring” is on the rise, with 57% of young professionals saying they’ve taught their manager how to complete digital tasks.
HR pros can help struggling Gen Z employees to fit into the workplace by providing clear onboarding and a sense of belonging, experts told HR Dive. Shadowing opportunities, community engagement and upskilling of both soft and hard skills can help younger workers to make the transition.
Gen Z workers who lack career mentorship also reported greater uncertainty around their future, mental health, work-life balance and finances, according to a report from Big Brothers Big Sisters of America. When asked what they desire in a mentor, young workers highlighted communication, empathy and honesty, the report found.
