CuraLinc Healthcare, a leading provider of workforce mental health and wellbeing solutions, today announced the rollout of its redesigned member and client digital experience. This also coincides with the launch of SupportLinc+, an advanced care suite that expands CuraLinc’s high-performing EAP to meet complex behavioral health needs. 

Together, these innovations deliver on CuraLinc’s promise of clinically appropriate and financially sustainable mental health care, helping employers address rising behavioral health costs while improving outcomes for employees across the full continuum of care.  

A smarter, more human experience 

CuraLinc’s new member experience makes accessing care easier, faster, and more personal than ever before. It delivers immediate clinical value through a warm, human-centric design that feels just as guided and empowering as talking to one of CuraLinc’s Care Advocates.  

The new member experience: 

• Connects members with a licensed clinician in seconds and secures appointments in under a day 
• Guides members every step of the way through AI-driven personalization and clinically validated check-ins 
• Normalizes mental health challenges through Guided Paths that blend expert insight with real member stories 
• Promotes everyday engagement with smart nudges and interactive tools and exercises that reinforce progress over time 

“Most of what drives real improvement in mental health doesn’t happen in the therapist’s office—it happens in the moments between sessions,” said Matt McCreary, Chief Product Officer at CuraLinc. “Our platform bridges those moments, supporting members before, during, and after care so they can build lasting skills and sustain progress long after a session ends.” 

The new client portal is built for real-time decision making, empowering HR and benefits leaders to: 

• Know what’s working with self-service reporting on utilization and outcomes 
• Spot emerging needs early with time-based analytics and population health trends 
• Strengthen engagement with ready-to-deploy campaigns  
• See the measurable business impact with ROI reporting 

Introducing SupportLinc+: The future of complex MHSA care 

SupportLinc+ applies CuraLinc’s clinically appropriate care model to higher-acuity needs, improving outcomes, lowering costs, and helping employers address the behavioral health issues driving the greatest financial and human impact. This new framework reduces avoidable hospitalizations and emergency visits by providing continuous, relationship-based support for high-need members. 

Key components include: 

• Longitudinal substance use disorder care: Fast enrollment within 48 hours, combining the appropriate clinical treatment, group and family support, 24/7 clinical support for high-risk situations, and up to 24 months of aftercare to prevent relapse and reduce catastrophic claims. 
• Rapid access psychiatry: Virtual psychiatric consultations within five business days, including medication management and long-term advocacy, eliminating wait times that often exceed 50 days in traditional systems. 
• AI care companion: Embedded across every stage of care to identify risk early, sustain engagement between sessions, and help move high-cost interventions upstream. It extends human care, not replaces it, allowing clinicians to focus where they’re most needed. 

“Our clients trust us to solve some of the costliest challenges in behavioral health because they’ve seen what our EAP can do,” said Derek Newell, CEO of CuraLinc. “SupportLinc+ carries that same balance of clinical quality, operational excellence, and financial sustainability into complex care, giving employers the only cost-effective, fully integrated solution of its kind.”