XOR Announces 3.1x Client Growth and 5.8x Increase of New Customer Commitments in 2020

Posted Feb 03, 2021

SAN FRANCISCO, Feb. 3, 2021—XOR, the fastest-growing recruiting and HR communication platform, shared its 2020 results today. The company grew its total client base 3.1x by helping employers scale, automate, and virtualize recruiting to meet the unique hiring challenges of the past year.

Over 20 Fortune 500 brands, along with hundreds of mid-sized employers, increased their investment in XOR resulting in a 5.8x increase in new customer commitments and a 96% renewal rate. XOR now supports recruiting and HR communication in 92 countries. 

1.2 million candidates and employees engaged, 22,000 interviews scheduled, and 98 million messages sent

Employers used XOR’s platform at a record scale last year to increase productivity by automating tasks, boosting hiring conversions by using text, chat, and video, recruiting virtually through online hiring events and improving their candidates’ experience with an on-demand, mobile-first hiring experience.

An enterprise client with over 10,000 employees automated the pre-screening and scheduling of candidates, which saved 24 hours per recruiter per week and resulted in 10x ROI by increasing productivity.

A mid-sized client with high-volume recruiting goals used XOR’s chat to increase conversions to 71% when candidates applied through their website and on job boards.

A non-profit client focused on diversity hiring was unable to promote recruitment through traditional, in-person events. It used XOR’s platform to organize a Virtual Career Fair with 32 enterprise employers and over 10,000 participants.

Award-winning innovation with new 5 HR Tech honors

XOR was awarded Best Innovative Solution - Talent Acquisition at the HR Tech Awards hosted by analyst Ben Eubanks and Lighthouse Research. Additionally, they won the Chad & Cheese Death Match competing again other leading HR and recruitment technology companies.

XOR was also named the Top AI Recruiting Tool and Top Video Interview Software by SelectSoftware Reviews and continues to top their rankings. Most recently, XOR’s co-founder and CEO Aida Fazylova won a Recruiting Brief MVP Award for thought leadership on AI and virtual recruiting.

An emergent leader in automation and virtual recruiting technology

XOR added to its platform to help its clients adapt to hiring great talent in a much-changed world. The year’s product highlights include a self-service virtual career fairs portal, complex interview scheduling automation, live and on-demand video interviewing, and phone calling and transcribing.

They continued to build out their large integration network joining the SuccessFactors, SmartRecruiters, and Greenhouse marketplaces and launching a browser extension that can be used to integrate with most web-based ATS’s and CRM’s.

XOR grew its leadership team by adding Sean Hallihan as VP of Sales and Birch Faber as VP of Marketing, as well as six other team members from TextRecruit, cementing their expertise in the recruiting communication space.

Aida Fazylova, co-founder of XOR and a former recruiter said, “We are humbled to have the trust of so many incredible hiring teams even in these challenging times. The past year brought unprecedented hardship, so we are committed to delivering the best suite of communication, automation, and virtual recruiting software to help the talent community emerge stronger than ever in 2021.”

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About XOR

XOR builds modern communication software that helps recruiting and HR teams hire and retain the best people more efficiently. Equip your team with tools to communicate with candidates over text messaging, WhatsApp, live chat, and video to drive more engagement, host virtual career fairs to reach talent from anywhere, and use AI-powered chatbots to automate repetitive tasks like screening, scheduling, onboarding, and employee surveys. Hundreds of companies around the world like IKEA, Exxon Mobil, and Manpower Group trust XOR to hire faster, lower costs, and delight candidates and employees. Learn more at