More Than 33% of Employees Do Not Feel Heard, Finds New Research From Globalization Partners

Posted Mar 25, 2020

Employees believe their global company is diverse but continue to feel a disconnect from HQ, a troubling insight as remote working becomes the new norm

Organizations that embrace multilingualism are seeing better team results across the board. However, Globalization Partners’ 2020 Examining the Impact of Diversity on Distributed Global Teams survey reveals a disconnect in achieving this goal.

For example, more than 90% of employees who work for a global organization describe their companies as diverse; yet 89% of employees say their company would benefit from the assistance of outside experts to help with cultural training and cross-organization education. This lack of understanding by the organizations themselves around how to manage this growing disparate and diverse workforce is leaving 33% of employees feeling a lack of inclusion or belonging. And it is hurting the company’s bottom line, negatively impacting employee engagement, trust, happiness, and staff turnover.

“I know that now more than ever, in these trying times it is critical to have the right communication tools in place to ensure success. The employee experience matters now more than ever, and collaboration tools like Slack can make a positive impact on the ability for teams to collaborate on projects and provide a social connection for employees around the world,” said Nicole Sahin, CEO of Globalization Partners.

Other key findings include:

·       66% of companies find it challenging to align with and be sensitive to local culture and communication styles.

·       Only 31% of employees describe email as an effective communication tool.

·       Employees outside the home office are 2x as likely to say they are not happy in their career.

"Gartner predicts that by the end of 2022, 75% of organizations with frontline decision-making teams in distributed geographies with diverse mindsets will exceed their financial targets. As a company with offices in every corner of the globe, I've seen the incredible business advantage in hiring and building diverse teams," continued Nicole Sahin, CEO of Globalization Partners.

To view the full report, please visit: Examining the Impact of Diversity on Distributed Global Teams. For additional information, Globalization Partners has also recently published an eBook: The Complete Guide to Building a Remote Global Team