~ HR consulting firm reports 100% engagement in first week ~
Human Capital Management (HCM) and payroll technology consultancy firm, Wise Consulting, has engaged mobile-first employee engagement platform provider, LifeWorks, to facilitate a more connected working culture and deliver a better experience for its employees.
Wise Consulting specializes in providing technology-led HR and payroll consultancy services, and recently celebrated its 20th anniversary in May 2016. The company is headquartered in Hunt Valley, Maryland.
Jennifer Wise, President at Wise Consulting, commented: “As a long-term Ceridian implementation partner, we were exposed to the new LifeWorks platform very early. We could immediately see how the three-tiered social, reward and recognition platform stood out as being a very holistic offering that would enable us to better connect with our geographically-distributed workforce.”
Prior to engaging LifeWorks, Wise Consulting’s HR team had identified a need for a more interactive approach to employee communications, as well as a way to deliver “perks” for shopping and discount deals to enrich their employees’ lives, making previously inaccessible treats more accessible.
With the need to improve employee communication a key priority, LifeWorks’ company newsfeed offering was particularly appealing to the Wise Consulting team, which recognized its real potential for improving employee communication and organizational productivity.
Company leaders also wanted to better connect co-workers in a virtual setting, breaking down silos and improving both cross functional and inter-office collaboration, as well as collaboration amongst those who work remotely. As well, given a number of Wise Consulting employees had experienced bereavements, management wanted to help employees deal with issues in the most effective way possible, and looked to implement an Employee Assistance Program as well as a reward and recognition platform.
The solution went live on May 5th this year to a highly positive reception from employees and stakeholders, with 100% engagement from the start, and over 400 recognitions generated amongst the firm’s 69 employees within the first three weeks. Employees have already benefitted from thousands of dollars in online shopping and discount deals.
“It is very polished and has a great consumer feel to it, said Wise. The mobile app in particular is very user-friendly – so much so that our employees had already began using it during our launch event. That was a great endorsement.”
Wise also believes bundling the EAP or “Life” as it’s called in LifeWorks has increased awareness of these resources and improve EAP utilization – helping employees deal with these stressors.
Jamie True, CEO, LifeWorks said: “Wise Consulting’s selection of LifeWorks is testament to both companies’ strong commitment to delivering superlative employee engagement. We’re delighted that Wise Consulting has seen a positive return on investment just one month after implementation.”
Wise concluded: “The LifeWorks team also continues to be a great support post development – they’re always on hand and work flexibly to meet our ongoing training needs.”
As a next stage to the partnership, the LifeWorks and Wise Consulting teams plan to drill down into the solution so that it groups employees by function and/or location, making it even more targeted and relevant.
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