Dive Brief:
- Federal agencies have been making progress in bringing innovation to their HR processes, particularly in recruitment, but time-consuming paperwork is still the norm when it comes to performance assessments, according an article at the Washington Business Journal.
- Between 70-80% of federal agencies still used a paper-based process for annual performance-based reviews.
- Recruiting has moved to an automated system, for example, but for various reasons, performance reviews lag behind.
Dive Insight:
"It's very manual, it's very labor intensive," Liam Ackland, president of North America at Arlington, VA-based Acendre, told the Business Journal about the performance review process for federal workers. "The data is not being captured, which means if it’s not being captured then good employees are potentially going unrewarded and the poor employees may be flying under the radar."
Ackland said that the challenge now is not necessarily that the demand isn't there or that the market hasn't taken heed, but that the current suite of performance tools used in the private sector to automate performance reviews are unable to meet federal standards when it comes to FedRAMP requirements and the protection of personally identifiable information.
“There have been a lot of corporate products that tried to come into the federal government but the federal government has its own unique challenges, regulations and technical requirements," Ackland said.
